In most situations, this means that there is currently no active plan, hence why the status of the account is set to inactive. We recommend that you contact your admin user and they reactivate the plan in order to continue to make use of Guardey.
If the plan should be active, feel free to contact our support, since we are then able to assist you in directly solving the situation at hand. It is possible to contact our support via: support@guardey.com.
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