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Unable to establish a VPN connection to the specified region.

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1 opmerking

  • Rudwan

    Hi Steven,

    Thank you for the message.

    We are sorry to hear that you are currently experiencing issues with our service while you are connected to our US server.

    Could you forward us the debug data via our support mail (support@guardey.com)? You are able to retrieve this information via our application. This is possible via the following instructions:

    • Click on Settings
    • Click on General
    • Scroll all the way down 
    • Click on the ‘Create debug data’

    Once received, we will be able to investigate the situation with our technicians.

    Kind regards,

    Rudwan

    0

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