Quick start guide: Use the admin-portal as partner – Support Guardey

As a partner of Guardey, you can use the MSP portal. In the MSP portal, you can:

Manage your organizations.
Add and manage users within your organizations.
View alerts from users.
Set policies within your organizations.
As a distributor, you can add and manage resellers.

How to access the MSP Portal?

The MSP portal can be accessed via https://my.guardey.com/. In the menu within the user portal, as a partner, you have an additional option to switch to the partner portal. See the location of the switch in the image below.

FAQ Switch to MSP.png

Home MSP-Portal

On the home page, you have a quick overview of your most recently added organizations and various KPIs.

FAQ Home MSP.png

Organizations
As a partner, you can find all your organizations under the "Organizations" tab. Search for the organization you want to manage or add a new organization via this screen.

FAQ Home MSP.png

Every organization you add will start with the Complete package and has a 14-day trial.

FAQ Add organization.png

View and manage an organization

Overview of the organization
Here you can see a quick summary of the current organization

FAQ Overview organization.png

Users of the organization

View the overview of users within the organization. From here, you can manage and add users. You can also access the groups within the organization from this screen.

FAQ Organizations - users.png

FAQ Organizations add user.png

Groups within the organization

Each user belongs to a group within the organization.

FAQ - Groups.png

Group settings

Based on the group, certain settings/policies can be "overruled" for the users within that group.

The current policies are:

"Always on"
Bypasser (for Windows users only)
Whitelist alerts

FAQ Organizations - Groups.png

FAQ - Groups - setting alerts.png

User Overview

From the menu, you can access the overview of all users to search for a specific user directly. You can also access a user for management through the organization as explained above.

FAQ All users.png

User details

When you click "View user" to access the user, you will first see an overview of the user.

FAQ users - overview.png

User alerts

View the alerts of the user here and adjust the status if needed.

FAQ users - alerts.png

User settings and actions

Through the user settings, you can perform various actions.

FAQ users - settings.png